1(407) 956-4355

Reservation Policy

Check in from 4:00 PM
Check out 10:00 AM

Maximum occupancy: vary by room type from 6 to 10 persons per unit: please refer to each unit occupancy.

Cancellation:
Cancellation and prepayment policies vary by room type, date and price. Please refer to management agreement.

House rules :
• No pets (service dogs will be allow only on pet friendly units and subject to availabilty)

• No events or party inside

• Not under age visitors by themselves allowed (minors should be accompanied by an adult)

Check out policy:
The property will be checked immediately after departure.
It is expected that guest leave the property in a reasonably clean & orderly condition.
What we will be reviewing after each check out is :
• Carpet stains (more than the ordinary caused by traffic
• Excessive loads of laundry, (more than the ordinary for a checkout)
• Excessive trash or shopping bags left behind at the unit

Management Suggestion: If your stay is 6 nights or longer You may want to consider a mid stay cleaning during your stay or perform yourself a partial one.

We strongly recommend the OPTIONAL NOT MANDATORY accidental damage insurance coverage which is good for the whole stay the cost is 59 dollars and covers up to $1500 dollars for accidental damages; if this is your choice let us know so we can add that to your reservation accordingly.

Booking process:

When payment is done with a Non USA credit cards guest incurs on a 2 to 3% that must be added to payment

Your booking will include a complimentary express self check in and express self check out.
There is no need to stop at any front-desk to register yourself.
We work with what, we call PRE-CHECK-IN Online so a personal Keyless code would be provided, is time sensitive and will operate only for your dates and coincide w/ the check-in & out times.
So you can forget about waiting in line at a front desk.
In order to do that once you booked we will send a check in form, agree to it, and send us an email, accompany with a photo ID of the party leader
Once done you will have completed the online check in step
& as soon as we get that we will contact you with access codes and arrival instructions.


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